Frequently asked questions
Quick answers for owners considering cleaning, co-hosting, or full management.
What areas do you serve?
We're based in Bonita Springs, Florida, and serve Bonita Springs, Naples, Estero, Fort Myers and surrounding Southwest Florida. More markets are coming. See markets or ask about your address.
Do I have to give up my Airbnb or Vrbo account?
No. With co-hosting you keep your listing account and payouts, and we're added as a co-host. With full management we can work with your existing listings or set up new ones, depending on what's best for the property.
Can I hire you just for cleaning?
Yes. Cleaning-only service covers turnover cleaning, bed and bath reset, a photo checklist, and a damage or low-supply report. Laundry and restocking are available as add-ons.
How do you quote services?
Every property is different, so we walk it and quote after a free assessment. Your custom quote reflects the property, its setup, and the level of help you want. Request a quote.
Do you handle laundry and linens?
Laundry and linen service is available as an add-on. Tell us whether your unit has an in-unit washer and dryer and how many linen sets you keep, and we'll recommend a setup.
How do you prevent parties and noise complaints?
For co-hosting and management clients we set clear house rules, screen and message guests, and can set up noise-level monitoring devices that alert us to sustained high noise without recording conversations.
Who is responsible for permits and taxes?
The owner stays responsible for the property, its permits and registrations, and its taxes unless we agree otherwise in writing. State, county, city, and association rules vary, so check what applies to your property. This is general information, not legal or tax advice.
Is there a long-term contract?
Terms are explained during your free assessment.
What happens if a guest damages something?
We document damage with photos in the turnover report and let you know right away. For co-hosting and management clients, we help with platform damage claims and arrange repairs with your approval.
Do you offer same-day service?
Same-day service is available, subject to availability. Call or send a request and we'll let you know what we can schedule.
How fast will you respond to my request?
We reply the same day.
Have another question? Contact us.
Start with a clean slate
Tell us about the property and how it runs today. We'll review your listing, turnover setup, and goals, then recommend the level of help that fits. No obligation.
Request a free rental assessment