Privacy Policy

Who we are

This policy explains how Clean Slate Stays is a DBA of 115 Housing Solutions LLC ("Clean Slate Stays," "we," "us") collects and uses personal information through this website and when you contact us. Questions about this policy can go to cleaning@cleanslatestays.com or (866) 611-5063.

Information we collect

We collect the information you choose to give us, such as:

• Contact information: your name, email address, and phone number
• Property information: the property address, size, setup, listing link, and the services you're interested in
• Anything else you include in a request, message, email, or call

Like most websites, our hosting provider and the services embedded on our pages may automatically log basic technical information, such as your IP address, browser type, and pages visited.

Our request form (Jobber)

The request form on our contact page is provided by Jobber, a third-party service we use to receive and manage service requests. Information you submit through the form is sent to and processed by Jobber on our behalf. Jobber's handling of that information is also covered by Jobber's own privacy policy.

How we use your information

• To respond to your request and schedule a free assessment
• To prepare quotes and provide the services you ask for
• To communicate with you about your request, appointments, and service
• To keep business records and meet legal obligations

Phone, text (SMS), and email contact

By submitting a request or contacting us, you agree that we may contact you about your request by phone, text message (SMS), or email using the contact details you provide. Message and data rates may apply, and message frequency varies. You can opt out of text messages at any time by replying STOP, and you can ask us to stop emails or calls by contacting us. Consent to receive texts is not a condition of purchasing any service.

We do not sell, rent, or share your phone number or text-messaging consent with third parties for their marketing purposes.

We do not sell your information

We do not sell or rent your personal information. We share it only with service providers that help us run the business (such as Jobber, and our email and phone providers), when required by law, or to protect our rights and safety.

How long we keep information

We keep personal information only as long as we need it for the purposes above, including keeping business, tax, and legal records.

Security

We take reasonable steps to protect the information we hold. No method of transmission or storage is completely secure, so we can't guarantee absolute security.

Your choices and deletion requests

You can ask to see, correct, or delete the personal information we hold about you. To make a request, email cleaning@cleanslatestays.com or call (866) 611-5063. We may need to verify your identity before acting on a request. We'll delete your information unless we need to keep it to finish a service you requested or to meet legal, tax, or record-keeping obligations.

Children

This website and our services are intended for adults. We do not knowingly collect personal information from children under 13.

Links to other sites

Our site may link to other websites and services, such as booking platforms. Their privacy practices are governed by their own policies.

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top shows when it was last changed.

Contact us

Clean Slate Stays is a DBA of 115 Housing Solutions LLC.
Email: cleaning@cleanslatestays.com
Phone: (866) 611-5063